In the world of luxury hospitality, creating an unforgettable guest experience is paramount. Every detail matters—from the ambiance of the lobby to the comfort of the guest rooms. ThinkResin recently collaborated on a remarkable project at The Grand Orchid Hotel, a five-star establishment renowned for its commitment to excellence. This blog post delves into how our bespoke resin flooring solutions played a pivotal role in elevating the hotel’s aesthetic and operational standards.
Project Overview
• Location: The Grand Orchid Hotel, Manhattan, New York City
• Property Type: Luxury five-star hotel with 200 guest rooms, grand lobby, spa, and fine dining restaurants
• Client: The Grand Orchid Hotel Management Team
• Scope of Work: Design, customize, and install seamless resin flooring in key public areas and select guest suites
The Vision
The Grand Orchid Hotel aimed to:
• Revitalize Public Spaces: Update the lobby, restaurants, and spa to reflect contemporary luxury while maintaining the hotel’s classic charm.
• Enhance Guest Experience: Provide guests with a visually stunning environment that also offers comfort and safety.
• Improve Durability and Maintenance: Install flooring that withstands high foot traffic and is easy to maintain without compromising on elegance.
• Incorporate Sustainable Practices: Align with eco-friendly initiatives to appeal to environmentally conscious guests.
Our Approach
1. Consultation and Collaboration
We engaged in a comprehensive consultation with the hotel’s management and design team to understand their goals and aesthetic preferences:
• Design Alignment: Ensure the new flooring complements the hotel’s existing architectural features and interior design elements.
• Material Selection: Propose resin flooring options that meet the durability and maintenance requirements of a busy hotel environment.
• Customization: Offer bespoke design features to enhance brand identity and create a unique guest experience.
2. Tailored Design Solutions
• Lobby Area:
• Concept: Create a grand entrance with a seamless, high-gloss resin floor featuring subtle metallic accents.
• Customization: Incorporate the hotel’s signature orchid motif into the flooring design using embedded patterns.
• Restaurants and Bars:
• Concept: Provide a warm and inviting atmosphere with matte finish resin floors in rich, earthy tones.
• Functionality: Use slip-resistant finishes to ensure guest safety without detracting from the aesthetic.
• Spa and Wellness Center:
• Concept: Foster a tranquil environment with soft, neutral-colored resin floors.
• Hygiene: Utilize antibacterial resin properties for a clean and healthy space.
• Executive Suites:
• Concept: Elevate select guest rooms with luxury resin flooring that offers comfort and sophistication.
• Comfort: Integrate underfloor heating for an enhanced guest experience.
3. Sustainable Material Selection
• Eco-Friendly Resins: Selected plant-based, low-VOC resin materials to support the hotel’s sustainability goals.
• Longevity: Chose highly durable flooring solutions to reduce the need for frequent replacements, minimizing environmental impact.
4. Expert Installation
• Scheduling: Coordinated installation during off-peak hours to minimize disruption to hotel operations and guests.
• Precision Application: Our skilled installers executed the project with meticulous attention to detail, ensuring seamless integration with the hotel’s interior design.
• Quality Control: Conducted rigorous inspections throughout the installation process to maintain the highest quality standards.
The Transformation
Lobby: The Grand Entrance
• Visual Impact: The new resin floor’s high-gloss finish and subtle metallic sheen create a stunning first impression.
• Brand Identity: The embedded orchid motifs elegantly reinforce the hotel’s branding.
• Spatial Enhancement: The seamless floor amplifies the lobby’s spaciousness and guides guests effortlessly through the area.
Dining Venues: Ambiance and Safety
• Aesthetic Harmony: The matte finish resin floors complement the restaurants’ decor, enhancing the dining experience.
• Safety First: Slip-resistant surfaces provide a secure environment for guests and staff, especially in areas prone to spills.
• Ease of Maintenance: The non-porous floors simplify cleaning processes, allowing for quick turnaround between service periods.
Spa and Wellness Center: Serenity Realized
• Calming Atmosphere: The neutral-toned resin floors contribute to a peaceful ambiance ideal for relaxation.
• Hygienic Environment: Antibacterial properties ensure a clean space, crucial for wellness facilities.
• Comfort Underfoot: The seamless, warm surface enhances the overall spa experience.
Executive Suites: Luxury Redefined
• Exclusive Elegance: The resin flooring adds a touch of modern luxury to the suites, distinguishing them from standard rooms.
• Guest Comfort: Underfloor heating provides a cozy feel, enhancing guest satisfaction.
• Positive Feedback: Guests have praised the unique flooring, noting it as a memorable aspect of their stay.
Client Testimonial
“Partnering with ThinkResin was a game-changer for The Grand Orchid Hotel. Their expertise and dedication to quality have significantly enhanced our guest experience. The resin floors are not only visually stunning but have also proven to be practical for our high-traffic areas. We’ve received countless compliments from guests who appreciate the elegance and comfort the new flooring brings.”
— Alexander Williams, General Manager, The Grand Orchid Hotel
Sustainability Impact
The project’s alignment with sustainable practices yielded notable benefits:
• Environmental Stewardship: Using plant-based, low-VOC resins supports the hotel’s eco-friendly initiatives.
• Energy Efficiency: Underfloor heating systems in the suites offer efficient energy use compared to traditional heating methods.
• Waste Reduction: Durable flooring reduces the need for replacements, minimizing waste over time.
Operational Benefits
• Reduced Maintenance Costs: The ease of cleaning and durability of resin floors have lowered ongoing maintenance expenses.
• Improved Safety: Slip-resistant surfaces have decreased the incidence of slips and falls, enhancing guest and staff safety.
• Enhanced Reputation: The hotel’s commitment to luxury and sustainability has attracted positive attention and increased bookings.
Conclusion
The collaboration between ThinkResin and The Grand Orchid Hotel exemplifies how bespoke resin flooring can transform commercial spaces in the hospitality sector. By integrating customized design, sustainability, and functionality, we helped the hotel elevate its environment, delight its guests, and achieve its operational goals.
Elevate Your Hospitality Space with ThinkResin
If you’re looking to enhance your hotel, restaurant, or luxury venue with flooring that combines elegance, durability, and sustainability, ThinkResin is here to bring your vision to life.



